Actual Customer Feedback |
Engravables Plus is proud to provide the best in product quality and excellence in customer service. This is what our customers are saying about us. The responses below have not been altered from the original. All these responses were sent to us through the Yahoo Store Customer Rating System (while we were still a Yahoo Store) or directly by E-mail
I received the jewelry box today and am so pleased-I am thrilled at what a nice job you did! My daughter loved it!
Thank you for your help and helping me give my daughter the perfect gift for her baptisim. You will have my business again- and i''ll be telling my freinds what a great job you did!
B.F., Seneca, SC
I greatly appreciated your wonderful customer service and awesome turn around time. I hope I definitely have a reason to come back and order from you again! Thanks again!
J.Z., Arcadia, WI
I received the key ring. I just wanted to say that it is more beautiful than I imagined. The picture online does not do it justice at all. I will be sure to tell my friends about your company! Thank you!
L.V., Phoenix, AZ
Excellent! I cannot tell you how great you have been. Your products and customer service is OUTSTANDING! Thanks again,
S.W., Norridge, IL
I received the mug on Friday and I just wanted to take a moment to thank you!! The mug turned out wonderful and will sure to be a hit with our co-worker!! Thank you again!!
L.W., Charlottesville, VA
I must say that this is the fastest and most personable company I''ve ever dealt with. Thank you and keep up the good work.
C. M.,Texas City, TX
I''m happy to have the opportunity to give you an EXCELLENT rating. In most of my experience, Customer Service has gone by the wayside and it''s a pleasure to experience your attitude toward it. You will be hearing from me in the future. Like I said previously, our family has some big occasions coming up in the next two years and I''m sure I will need some engraved items. Thanks again, for your help and patience with me in getting exactly what I wanted down to the T. My granddaughter loved the flute. Sincerely
K. L., Paradise, CA
I was extremely happy with my purchase from Engravables Plus. They called me right away to verify how I wanted my items engraved and they were finished and shipped that same day. I will definitely shop here again and recommend this site to all of my friends. D.C., Minnetonka, MN
I am thrilled to tell you that the package did indeed arrive today. Myself & my husband are so pleased with your work; the gift is for his sister''s son and I know she will be extremely grateful. I cannot thank you enough for your help. This experience has been fantastic and I cannot wait for the next occasion to roll around so I can shop with you again. Many, many thanks,
A.D., Albuquerque, NM
I just wanted to let you know that we received the tussie mussies last week. They are even more beautiful than the pictures on your site. Also, the engraving on the charms are very nice. We were very pleased & excited. You have been very helpful. I appreciate that very much. It was a pleasure to order from you.
D.M., Clanton, AL
The bookmarks arrived and we are so pleased with them! Thanks so much. Great work and I will keep you in mind for future work! Thanks again. Debra
D.N., Santa Monica, CA
The item I ordered was of higher quality than I expected for the price. It was engraved and shipped the day after I placed the order so I received it much sooner than I was expecting
C.D. Albuquerque, NM
How kind you are---and what great service. Thank you for assisting those of us who serve overseas. And thank your wonderful company for shipping to APO addresses---you have no idea how many still don''t---! All the best---
K. K., APO AA
I received the frames and they are absolutely beautiful! I am very pleased with the quality of work and of the frame with the very reasonable price. I really struggled with trying to find a gift that would be worth giving and not spend a fortune for our wedding and Engravable plus really made that possible. Thank you again and I will definitely be using you again and referring you to others. Thanks
J. B., Omaha NE
Thanks for your help. In this day and age, it is hard to find GREAT customer service and attention to detail. Thank you, so much, for your help. Engravables Plus will be one of the first places I look to when I need to find that special gift
L.S. Randolph NJ
Thank you so much for all of your help! The personalized service I got and the price cannot be beat! I will definately return to your site and recommend it to anyone who needs work like you offer. Thanks again for everything :) V.W.,Fairfield NJ
I received the mason jars yesterday! THEY ARE PERFECT! Thank you so very much and I''ll keep EngravablesPlus in mind for future needs. A.W., Erie, PA
Hi there!!! I just wanted to write and let you know that I got my order that I placed with you guys, and I think everything looks GREAT!!!!!
Thank you sooo much for doing the three lines on the heart jewelry boxes, it looks good. I appreciate you getting them to me so quickly!!!!!
Have a very blessed day!!! Sincerely, K.L. Brighton, CO
I just wanted to thank you for being so kind to me with my order. You went above and beyond and I really appreciate it.
The three golf cart sculptures have arrived and the kids and I are thrilled with them.
I am passing the word around about the great products you have, as well as, the awesome customer service. Thank you again, T.M. Bettendorf, IA
Just wanted to thank you personally for the wonderful job you did on the letter opener for my boss. We got it just in time! It turned out beautifully, as you said. She really loved the gold. Her exact word was "classy"!
Thanks again, and i will definitely give you a call or place an online order whenever I need to.
Have a great Christmas and a happy New Year!
Thanks, M.L ., Cincinnati, OH
Just wanted to drop a note and let you know that the gift arrived! Thank you so much, it is beautiful and my husband loved it. L.B. Perryville, KY
I recently received a star ornament that I had ordered from you. I just wanted to let you know that it is beautiful and the engraving is excellent. Thank you so much, it was exactly what I hoped it would be. J.O., Lake Stevens, WA
| || || || I really appreciate your kindness and prompt follow-ups. Planning a wedding is stressful enough without the worry of every little detail. You are a true example of outstanding customer service!! Please forward this message to your supervisor or manager because they need to know how pleased I am with your work. I will not only come back to this website, I will refer all of my friends/family. Thank you, again, for making this process easy and for being so kind! A.M., Austin TX |
Just a quick note to thank you for the incredible job on the tree for my inlaws. They were speechless and overwhelmed by the gift. We appreciate the personal care and flawless design of the family tree you crafted for us; from our family to you, thank you for the most unbelievable gift anyone could ever give or receive. We only wish we had more family to give these to but, we are spreading the word to friends about your excellent product and personal care to creating these gifts. Enjoy a healthy prosperous New Year in 2007. M.F. British Columbia
Thank you very much for making this easy, especially around the holidays. I had a feeling that you would take care of me. I really appreciate how personal your business is. Have a great holiday. M.W., West Linn, OR
GREAT!! THANK YOU SOOO MUCH! I KNOW WHERE TO GET MY ENGRAVABLES FROM HERE ON OUT!! I''LL SPREAD THE WORD ABOUT YOUR BUSINESS! THANKS AGAIN! GOD BLESS AND HAPPY HOLIDAYS!! E.C., Tampa, FL
I received the ornaments and they''re beautiful! Thanks so much! You all run a wonderful company and I''m very impressed. S.C., Louisville, KY
Thank you so much. I have had such a wonderful experience with you that I have no doubts I will be doing many years of business with you. I was treated with such great importance by you both regarding my anniversary gift that my loyalty was certainly won over :o) You guys are wonderful! Thank you again and I''m sure you will be hearing from me again. Happy Holiday Season L.B., Perryville, KY
Thank you! My brother received the door knocker today and absolutely loved it! I can''t wait to see it proudly displayed on his new home when I visit him for Thanksgiving. Thank you again! C.T., New York, NY
I received the glasses and they look great. That was a quick turnaround and I truly appreciate it! Thanks, B. G. New York, NY
Just wanted you to know that I received my sample today and boy was I impressed! You do AWESOME work. The metal is very good, the engraving nice?.and even the boxes were acceptable for what we need. I am in the process of getting my final approval from by boss but I will be in touch with you real soon. I appreciate your professionalism and expeditiousness in this process and look forward to doing business with you soon. L. F. North Lima, OH
...I''m amazed that you took time out of your schedule to personally email me with suggestions and tips. I''ve sent A LOT of emails in the past months regarding my wedding and you are the first to show such concern....THANK-YOU!!!!! M. R. St Louis, MO
Using Engravable Gifts Plus for our bridal party gifts was one of the smartest moves we made. The engravers took personal care of us and even emailed us personally with additional suggestions and options. You could tell they really cared about their product and the satisfaction of their customers. I highly recommend them for any engravable gift and Im sure I will use them again in the future.
Was personally contacted by seller to confirm engravement information & shipment details. Seller included personal notes & sent clips of the wrapping paper to me with copies of the gift along with my bill (so I could see what they delivered to my family). Incredibly positive. I am so happy & so satisfied, they totally went above & beyond. Plus, the gifts were ADORABLE. Everyone contacted me letting me know how much they loved the gifts and the little personalized touches that the store put into their package.
This is a terrific company. Goes the extra mile and ships quickly. Product was excellent.
The best customer service I have received anywhere!! Knowledgable staff, superior customer service, excellent, quality products and fast delivery!
You are great to work with. I will recommend your business to everybody!!! Thanks for everything. I?ll let you know when I get everything & how it all pans out. I?m confident this will all be a huge success. Thanks again! -M.H. Mahwah, NJ
When we recieved our package and a few crystal boxes were broken due to shipping. I called Linda at Engravables and she said she would redo the order and ship them right away since they were for our wedding and we needed them right away. Then she even called back to ask if I wanted the date on them as well. It was very thoughtful and I appriciated her personal touch and attentivness. I am in the customer service business and I know that is it very important to have a friendly and helpful service. I would recommed Engravables plus to anyone that wants affordable and friendly service. J.S., Newark, OH
I was extremely pleased with the entire experience. The items I ordered were perfect. They called with questions to make sure I knew exactly what I was getting and to verify any confusion on their part. My items arrived in a very timely fashion, sooner than I ever anticipated.
I would highly recommend this merchant and would use them again if I needed to. J.S., Templeton, MA
The Family Tree is GORGEOUS!!. The Birthstones and names are just like you said-- Fruits or blossoms on the tree. My family will forever cherish this. I don''t know if I told you, but we are giving it to my parents for their 50th wedding anniversary. I can hardly wait.
I have really enjoyed doing business with you (your company). Your customer service was outstanding. I was worried with the Memorial Day weekend coming up that I might not get it in time, but I received it on Friday morning. Thanks so much for everything and making my first internet shopping experience a wonderful experience.
Thanks again, G.W., Grantsville,UT
Thank you so much for correcting the problem, no fault of yours. I received everything today and I love the boxes and I am glad we put the wedding date on them. Coming from a service background all my life I want to compliment you on your attention to detail and sincere concern and prompt ness in the situation. Good wishes to you and yours and Thank you for everything. Soon to be ...J.G.
I just wanted to email you to let you know we got the family tree on Wednesday and WOW! It looks even better in person than on the web! I was really impressed! usually you get something off the web and it''s not as great as you thought and well this was just the opposite! I know my in-laws will love it as much as I do. Thanks again, D.L.,Hernando, FL
I just wanted to let you know that I just received my orders tonight and I am thrilled with them. I ordered two of the business card sculptures and they are just great. I have saved your website for future use. Also, I wanted to tell you that I called prior to placing my order with a couple of questions. The man I spoke with was very, very helpful and equally as nice. Unfortunately I did not get his name. Placing orders over the Internet can be pretty scary if one is not familiar with the company offering the product you are interested in. Rest assured I will be recommending your company to friends and family. Thanks for making this such a positive experience. DF, Jeffersonville, IN